interviews
EAT OFFBEAT
by Manal Kahi
June 15, 2019
This interview with Manal Kahi, co-founder and CEO of EAT OFFBEAT, was conducted and condensed by frank news.
EAT OFFBEAT is a New York City based catering company that works exclusively with refugees.
How did you get started on this work? I know the crux of the business is in hiring refugees, are there particular guidelines about who qualifies as a refugee?
Manal: We're a catering company. We deliver authentic meals that are entirely conceived, prepared, and delivered by refugees here in New York City. Basically the model is we hire talented refugees who are looking to be in the food industry.
They happen to be with the UNHCR, they happen to be refugees by status – but they are chefs by nature.
We train them, for those who haven't had a professional culinary training or haven't had experience working in profession kitchens – we train them so they become profession chefs, we help them scale their recipes and then we deliver their dishes. It's the way they make it at home but they prepare it at our commercial kitchen and we deliver that to mostly offices and private parties or events all over New York City.
image via EAT OFFBEAT
Does hiring a refugee have any complications or benefits?
Manal: Complications? Not necessarily. They are usually referred to us by the IRC, the International Rescue Committee, and maybe that's a good place to answer your question of how we decide they're refugees.
We have a partnership with the IRC, which is one of nine resettlement agencies in the U.S. They help refugees. They help them even before coming here, they provide assistance to refugees filing for refugee status back home.
And once someone is approved they go through the very lengthy security process. They get to the U.S. and the IRC is mandated by the government to assist them in the settlement process. That includes picking them up at the airport, finding accommodations. Part of the assistance they provide is also finding jobs or employment and this is where we come in. Whenever we're hiring they send us candidates who are looking for a job who are recently resettled or who simply just want to be in the food industry. And that's how we hire.
So to answer your question on definition of who is a refugee for us, it's really whoever gets referred to us by the IRC.
Are you hiring full-time or part-time?
Manal: There's a good mix of both. It's a blend. Anyone who's a chef, who has items on the menu, who is contributing to the menu, that's a full-time position, because we need that chef to be at the kitchen whenever we get an order. We have a few positions that are more part-time.
How many people are you working with at the moment?
Manal: We're close to thirty people day to day.
Wow.
Manal: And that includes every function. That's chefs, sous chefs, delivery operators, customer service, everything all together. And it's a mix of refugees but also a couple of Americans. Especially on administrative functions.
Are you looking to expand beyond New York City?
Manal: Not necessarily and definitely not right now. We would never say "Never", that might happen an some point but for now our focus is really on New York City alone.
Are you set up as a for-profit business or a 501c3?
Manal: We are a for-profit business.
Do you feel like you're mission driven?
Manal: We are definitely mission driven. Definitely heavily mission driven. It's what guides us, it's what defines us, and it's part of who we are. At the same time we see ourselves as a food company first, we are definitely food centric, we're people centric, and the mission is very heavy. But it's very important that we are making money because that's the only way we can actually achieve our mission and keep hiring people and keep paying them decent wages.
Business is super important but for us it doesn't makes sense unless there is the social mission part attached.
Can you tell me a little bit about your own background?
Manal: I'm originally from Lebanon. I came here as a graduate student in 2013. My background was in environmental management. My goal was to go a bit more into international climate affairs. I was working on climate affairs in the Middle East and I wanted to go international. That's part of why I chose to come to New York, to be close to the U.N., multi-national institutions or organizations. And then when I came here, I was a bit disappointed with hummus in grocery stores –
I heard.
Manal: So that's really what sparked the idea initially. I started making my own. I got my grandmothers recipe and when that became successful here we thought why not commercialize it.
The first step was the hummus, the next step was...
Manal: Exactly the first step was the hummus and clearly the idea was not just make hummus and sell it, it was initially to have it made by refugees here who were being resettled here in New York City who wanted to share their hummus recipes with the rest of New York and commercialize that. That was really the idea early on. Then after that we went to studying the market, looking at the idea and we thought it was much better to go global. We though why not open it to any refugees coming from all over the world and discover these recipes that, just like hummus, are so much better when their homemade or made by someone who knows how it should taste.
We hire based on talent and passion for food regardless of where people come from, but so far it's been very diverse.
Do you think that it's hard for refugees to find work placement?
Manal: From what I see, my own personal opinion, it's different when you're an immigrant versus when you're a refugee. The only difference is, mainly when you're an immigrant you made the choice yourself, so very often you would have taken English classes, you made the choice as to where to go and when to go and why to go. But when you're here as a refugee very often you actually had to.
And why that makes it a bit harder is because when you come as an immigrant, when it's you're own choice, you may have come as a student, you have a bit more leeway and a bit more time to give it more consideration and decide whether you're going to go and what you're going to do exactly. Whereas if you come as refugee very often you just have to flee and you have to make it work with whatever.
I wouldn't say it's extremely hard to find a job. Jobs are available. It's similar to anyone who's looking for a job. It is definitely much harder to find a job that is a decent wage and a good job that makes you proud and that brings your dignity back – because very often you don't have transferable skills, you probably don't speak the language, so if you had training as an accountant before coming here it's much much harder to find a job as an accountant than to find a job at something else you're not necessarily passionate about.
Is there anything you've learned in the process of working with refugees about the refugee process?
Manal: One thing we've learned is that simply by providing a work environment and an atmosphere where people form a community, and they help each other even indirectly by being part of that kitchen and part of that community, people start to integrate and adjust and get adapted to their new lives much easier than when they're isolated and do not have a supportive community around them.
I see it happening in our kitchen.
I see a very high level of resilience that I think is notable and particular. All of our chefs, you can just see it, they're ready to do whatever it takes to succeed and they're very committed to the work they are doing. They are also very adaptable. Whenever we have a problem, something going wrong, everyone is very involved in the work and passionate about it and finds a solution. I think there's that added characteristic that is very common among everyone who's on our team.
What are your goals moving forward?
Manal: We have three goals. The first is to provide quality jobs to talented refugees who want to be in the food industry. The second is more about New Yorkers – it's about introducing New Yorkers to this menu and off the beaten path cuisines and somehow connect them, build bridges, between them eating our food at their homes or offices and us cooking in the kitchen. And the third ultimately is about changing the narrative around refugees, showcasing a different and more positive story.
What do you think the current narrative is around refugees?
Manal: That's a good question. Very often the narrative is around a more negative rhetoric, "they are stealing our jobs, not contributing to the economy, taking resources away." Or if it's positive it's all about how vulnerable the community is and how they always need charity, they always need help. Those are two concepts we are trying to change or at least provide one example where it's not necessarily the case, and we really push our customers to shift perspectives a bit, change perspectives a bit. Because in our case we refugees, we immigrants, are actually helping New Yorkers discover something new. It's all about shifting the table on that.
We're a 'for profit' we're not a 'non-profit'. Part of that is to show our chefs are contributing to the economy. They are contributing to making a richer food scene here in New York. They're active contributors to the economy. They're adding value. They're bringing value. And that's the other thing we want to highlight. They're not relying on charity, they're not taking they are contributing, they're paying their taxes.
The narrative becomes less about pity and charity and more about contribution and resilience.
Manal: Exactly!
Seeing people for who they are and what they have to bring rather than the status they came with.
image via EAT OFFBEAT
interviews
In Conversation with Joe Paul Jr. Part One
by Joe Paul Jr.
June 6, 2018
This interview with Joe Paul Jr., the Vocational Services Administrator at SHIELDS for Families, was conducted and condensed by frank news. It took place May 23, 2018. This is part one of an ongoing conversation between frank and Joe Paul Jr.
How did you find yourself here, working at SHIELDS for Families?
Alright. I’m a formerly incarcerated person, E-22-8-4-2. I went to California State Prison. Sentenced June 22, 1989 for voluntary manslaughter; it was a drug related murder. I came home December 2, 1992 and that whole experience was the transforming moment of my life. Prison literally saved my life with no cliché. I found myself, I found the initial portion of my identity in that place. I recognized how disenfranchised my people, black men, were at that moment in time, and Latino men too. How blind we were to this deterioration we were in the middle of. I had the moral guilt that somebody died as a result of actions I was involved with. The converging of all these circumstances put me in this place where I said, "every day in my life moving forward I will do something to make a difference in improving the quality of life not only for myself and my family, but for the people around me –my community" – I was 24 years old when I came home. I'm 49 years old now and I've lived up to every single promise in terms of making sure that every day I'm doing something to improve the state and quality of our community.
I've always been involved from the time I came home with some sort of volunteerism. Typically this has been around church, supporting ministries in the African-American communities in South LA; I still do that to this very day. Not only do I work here at SHIELDS For Families as the Vocational Service Administrator for all of our adult programs, in the sidebar we have about 38 programs; we're a 25-million-dollar non-profit operation.
I've been here for the last six years. This is a twenty-seven-year-old organization that evolved out of the crack epidemic and everything subsequent to that.
In that last 10 years, I've been challenged in the field of nonprofit work to take on this issue of mass incarceration. When I first got into this field from a workforce development professionals point of view, I came into it at the precipice of the mortgage meltdown and then the Great Recession. At the same exact time California was in the throes of this three judge panel that told Schwarzenegger, and ultimately Jerry Brown, that you got too many people in prison. This is a constitutional violation, it’s cruel and unusual punishment: You're not providing adequate healthcare, you're not providing adequate mental health, you're not providing adequate housing. You've got to drop the population in prison. The advent of Assembly Bill 109, a reform bill around changing the status of felons from the traditional prison felony to now this county jail felony thing. We went through all of this transition and watched the subsequent reform bills along with it.
We were working in that climate, and now I feel like a veteran because we're in one of the most robust economies we've been in in a long time. There's construction across the whole state. There’s opportunities for people to relatively make living wage jobs with very little skills or education, and we still are at a crisis level when it comes to social dynamic. That's what keeps me moving and thinking about policy and legislation, and really closing the gaps where they've been created. Even with the best intentions we couldn't foresee the collateral consequences as a result of the effort that we saw the need for at that time. That's the front we're working on now.
What were the collateral consequences of that work?
I'll give you an example around a very salient point, and that's "Ban the Box". Ban the Box is the policy and intention to remove the question of: "Have you been convicted of a felony?", from employment applications. It was a foreign notion in L.A. and in California ten years ago; we were fighting for it. Now, we have statewide laws, we have one of the most robust Ban the Box laws in the whole country right here in L.A.
We didn't close the gap on how do you sell yourself and verify your work experience the way everyone else is going to? A very well intended, hard fought victory, to get the boxes removed, but now that the box is removed, these other complications are exposing themselves that we don't have a remedy for. On the CDCR, the Department of Corrections and Parole side, unless you have a very motivated parole agent, they're not going to focus on the employment verification for this dude who just spent 20 years in prison. All of his work experience, although credible, although valuable, although more qualified than someone else, won’t be provable. We’re working on that now.
What about extended and collateral consequences in the community?
2018 is midterms for the feds, it's statewide election, we're electing a governor in California, in L.A. we're electing the sheriff. You have 30 percent of the incarcerated population returning to L.A. County, and a huge percentage of that group coming to the city of L.A. Those who've been formerly incarcerated, and are felons and think that they're disenfranchised still, think they can't go to the polls and vote. If you're already a minority group, where it takes everybody's voice to stand up and say we agree with this piece of legislation, or we want this elected candidate in office, and everybody showed up without any restrictions, we still would have a challenge electing somebody.
You don't even scratch the surface of what change looks like. Those are blind consequences to the effect of mass incarceration on communities of color, and these disenfranchised communities like South Los Angeles.
For the last 20 years let's say, the police department, the DA, all of these different government bureaucratic systems, are more willing to work with you as the voice of the community, but the communities themselves are not so open to them.
What does that relationship look like right now?
It's almost like the community is saying, ‘too little too late’. It's like, ‘we were ready to work with you after the riots. We were ready to engage healthy dialogue after Rodney King’. We go through all of that, and not only do we have to suffer through the consequences of that experience, but then you put gang injunctions on our communities and the police come in and terrorize community members and criminalize innocent people inadvertently, and call them gang members. And then the criminal system puts enhancements on charges because now we label innocent people who weren't gang members as gang members and, yeah they sold drugs, or maybe they got caught with a gun, whatever the case may have been, but now I'm labeled a gang member because I grew up in this community and I get an extra five or six years on top of a sentence? These mothers are saying he's not a gang member, and he’s saying I'm not in it — you create this distrust. To the point where we don't want to deal with you.
The community is not in a place where they have been as forgiving as others. My position is, I wish that we – I hear Rodney King in the back of my head: "Can we all just get along?"
Right now the community is playing the biggest part of the problem in my opinion. A murder may happen in the community and the community itself knows exactly who did it, the detectives are doing this full blown investigation with no leads and nobody is saying anything. If you have individuals who consistently find themselves in a place where there's no consequence to their behavior because of the street code, or the community is intimidated by the perpetrator, whatever the case may be, we only end up hurting ourselves. We have to find a balance between those two extremes right now.
What allows you to trust government institutions after your own experience in the system?
And it doesn't take a whole lot. A few years ago, 2012, we worked closely with the sheriff's department and the county Registrar's office with our inmate voter registration. There were approximately 20,000 folks incarcerated in the county jail system at that time. We registered approximately 1,200, 1,250 folks. We didn't hit 10 percent of the total population for a lot of reasons. I felt we didn't do the best job we could. County Board of Supervisors, City Council people elected from the state touted the effort. "Oh my God, look what you guys did!" About 900 of those folks cast their ballot in custody. I've come to realize 900 additional votes could swing an election. I didn’t know it at the time. What I've learned is that we can mobilize and demonstrate that we can do this with intention, and purpose, and have a lot of weight in the power we bring to the table.
You got the power to say “nah not to you, you, but not you". If we all come together, they have to come to us to have a conversation, to get our opinion on what best practice looks like if they're elected. It's been like herding cats to get people into a place to see this potential power. It's apathy. It's almost too little too late. If you had asked it of us ten years ago, maybe, but we don't hear it now. You hear I don't care. Even if it hurts me to avoid this opportunity
Are you optimistic?
I am. You've got to be! I mean there's a verse of Bible that says a living dog is better than a dead lion. As long as we're alive there's hope.
I'm tired of going to funerals; I'm tired of burying kids. I'm tired of visiting domestic violence programs where women are abused simply because of the residual trauma and anger that community members have that are displaced.
I made a commitment as I said in the beginning, that I'm going to do my best to serve my community as long as I'm alive. I see no victory to believe. I'm a firm believer in the word of God that says a little leaven leavens the whole lump. So we can have a little bit, and sustain that little bit, it has the potential to grow into something bigger. I feel I've got other partners across the state who have a similar idea that we're not done yet. I do have optimism towards it.