interviews
EAT OFFBEAT
by Manal Kahi
June 15, 2019
This interview with Manal Kahi, co-founder and CEO of EAT OFFBEAT, was conducted and condensed by frank news.
EAT OFFBEAT is a New York City based catering company that works exclusively with refugees.
How did you get started on this work? I know the crux of the business is in hiring refugees, are there particular guidelines about who qualifies as a refugee?
Manal: We're a catering company. We deliver authentic meals that are entirely conceived, prepared, and delivered by refugees here in New York City. Basically the model is we hire talented refugees who are looking to be in the food industry.
They happen to be with the UNHCR, they happen to be refugees by status – but they are chefs by nature.
We train them, for those who haven't had a professional culinary training or haven't had experience working in profession kitchens – we train them so they become profession chefs, we help them scale their recipes and then we deliver their dishes. It's the way they make it at home but they prepare it at our commercial kitchen and we deliver that to mostly offices and private parties or events all over New York City.
image via EAT OFFBEAT
Does hiring a refugee have any complications or benefits?
Manal: Complications? Not necessarily. They are usually referred to us by the IRC, the International Rescue Committee, and maybe that's a good place to answer your question of how we decide they're refugees.
We have a partnership with the IRC, which is one of nine resettlement agencies in the U.S. They help refugees. They help them even before coming here, they provide assistance to refugees filing for refugee status back home.
And once someone is approved they go through the very lengthy security process. They get to the U.S. and the IRC is mandated by the government to assist them in the settlement process. That includes picking them up at the airport, finding accommodations. Part of the assistance they provide is also finding jobs or employment and this is where we come in. Whenever we're hiring they send us candidates who are looking for a job who are recently resettled or who simply just want to be in the food industry. And that's how we hire.
So to answer your question on definition of who is a refugee for us, it's really whoever gets referred to us by the IRC.
Are you hiring full-time or part-time?
Manal: There's a good mix of both. It's a blend. Anyone who's a chef, who has items on the menu, who is contributing to the menu, that's a full-time position, because we need that chef to be at the kitchen whenever we get an order. We have a few positions that are more part-time.
How many people are you working with at the moment?
Manal: We're close to thirty people day to day.
Wow.
Manal: And that includes every function. That's chefs, sous chefs, delivery operators, customer service, everything all together. And it's a mix of refugees but also a couple of Americans. Especially on administrative functions.
Are you looking to expand beyond New York City?
Manal: Not necessarily and definitely not right now. We would never say "Never", that might happen an some point but for now our focus is really on New York City alone.
Are you set up as a for-profit business or a 501c3?
Manal: We are a for-profit business.
Do you feel like you're mission driven?
Manal: We are definitely mission driven. Definitely heavily mission driven. It's what guides us, it's what defines us, and it's part of who we are. At the same time we see ourselves as a food company first, we are definitely food centric, we're people centric, and the mission is very heavy. But it's very important that we are making money because that's the only way we can actually achieve our mission and keep hiring people and keep paying them decent wages.
Business is super important but for us it doesn't makes sense unless there is the social mission part attached.
Can you tell me a little bit about your own background?
Manal: I'm originally from Lebanon. I came here as a graduate student in 2013. My background was in environmental management. My goal was to go a bit more into international climate affairs. I was working on climate affairs in the Middle East and I wanted to go international. That's part of why I chose to come to New York, to be close to the U.N., multi-national institutions or organizations. And then when I came here, I was a bit disappointed with hummus in grocery stores –
I heard.
Manal: So that's really what sparked the idea initially. I started making my own. I got my grandmothers recipe and when that became successful here we thought why not commercialize it.
The first step was the hummus, the next step was...
Manal: Exactly the first step was the hummus and clearly the idea was not just make hummus and sell it, it was initially to have it made by refugees here who were being resettled here in New York City who wanted to share their hummus recipes with the rest of New York and commercialize that. That was really the idea early on. Then after that we went to studying the market, looking at the idea and we thought it was much better to go global. We though why not open it to any refugees coming from all over the world and discover these recipes that, just like hummus, are so much better when their homemade or made by someone who knows how it should taste.
We hire based on talent and passion for food regardless of where people come from, but so far it's been very diverse.
Do you think that it's hard for refugees to find work placement?
Manal: From what I see, my own personal opinion, it's different when you're an immigrant versus when you're a refugee. The only difference is, mainly when you're an immigrant you made the choice yourself, so very often you would have taken English classes, you made the choice as to where to go and when to go and why to go. But when you're here as a refugee very often you actually had to.
And why that makes it a bit harder is because when you come as an immigrant, when it's you're own choice, you may have come as a student, you have a bit more leeway and a bit more time to give it more consideration and decide whether you're going to go and what you're going to do exactly. Whereas if you come as refugee very often you just have to flee and you have to make it work with whatever.
I wouldn't say it's extremely hard to find a job. Jobs are available. It's similar to anyone who's looking for a job. It is definitely much harder to find a job that is a decent wage and a good job that makes you proud and that brings your dignity back – because very often you don't have transferable skills, you probably don't speak the language, so if you had training as an accountant before coming here it's much much harder to find a job as an accountant than to find a job at something else you're not necessarily passionate about.
Is there anything you've learned in the process of working with refugees about the refugee process?
Manal: One thing we've learned is that simply by providing a work environment and an atmosphere where people form a community, and they help each other even indirectly by being part of that kitchen and part of that community, people start to integrate and adjust and get adapted to their new lives much easier than when they're isolated and do not have a supportive community around them.
I see it happening in our kitchen.
I see a very high level of resilience that I think is notable and particular. All of our chefs, you can just see it, they're ready to do whatever it takes to succeed and they're very committed to the work they are doing. They are also very adaptable. Whenever we have a problem, something going wrong, everyone is very involved in the work and passionate about it and finds a solution. I think there's that added characteristic that is very common among everyone who's on our team.
What are your goals moving forward?
Manal: We have three goals. The first is to provide quality jobs to talented refugees who want to be in the food industry. The second is more about New Yorkers – it's about introducing New Yorkers to this menu and off the beaten path cuisines and somehow connect them, build bridges, between them eating our food at their homes or offices and us cooking in the kitchen. And the third ultimately is about changing the narrative around refugees, showcasing a different and more positive story.
What do you think the current narrative is around refugees?
Manal: That's a good question. Very often the narrative is around a more negative rhetoric, "they are stealing our jobs, not contributing to the economy, taking resources away." Or if it's positive it's all about how vulnerable the community is and how they always need charity, they always need help. Those are two concepts we are trying to change or at least provide one example where it's not necessarily the case, and we really push our customers to shift perspectives a bit, change perspectives a bit. Because in our case we refugees, we immigrants, are actually helping New Yorkers discover something new. It's all about shifting the table on that.
We're a 'for profit' we're not a 'non-profit'. Part of that is to show our chefs are contributing to the economy. They are contributing to making a richer food scene here in New York. They're active contributors to the economy. They're adding value. They're bringing value. And that's the other thing we want to highlight. They're not relying on charity, they're not taking they are contributing, they're paying their taxes.
The narrative becomes less about pity and charity and more about contribution and resilience.
Manal: Exactly!
Seeing people for who they are and what they have to bring rather than the status they came with.
image via EAT OFFBEAT
interviews
In Conversation with Joe Paul Jr. Part Two
by Joe Paul Jr.
June 7, 2018
Above: August 12, 1986. "About 500 men, women and children carrying signs and shouting "No prison in L.A." march up and down Olympic Boulevard, protesting the proposed site of a 1,700-bed, medium security state prison. L.A. Councilman Richard Alatorre, carrying a sign that read "No jail. Protect our children."
This interview with Joe Paul Jr., the Vocational Services Administrator at SHIELDS for Families, was conducted and condensed by frank news. It took place May 23, 2018. This is part two of an ongoing conversation between frank and Joe Paul Jr.
What do you think about the rise in female incarceration we’re currently experiencing?
I read a Million Dollar Hoods article that spoke about this bail reform issue – it talked about how there's $13 billion in set bail amounts. The predominant quote-unquote victims in this are black women and Latino women because they're generally the ones that post the collateral and put the bail money up to get these guys out of jail. It's such an alarming rate of disproportionality. That's one of the factors pushing around we have to find a different process. You create this financially based justice system. If you have money you get a different justice system; if you don't have money you get a different justice system. That's a different story.
This institution was established as a result of the crack epidemic and babies being exposed prenatally to crack cocaine.
Now you have a whole generation of kids that were labeled as crack babies that are suffering from all of the physical and mental illness that was a result of the exposure. SHIELDS for Families has grown its proportionality to service as a result of adapting the initial services of substance abuse to all of the other systems that are attached to that – the child welfare system, the mental health system, the criminal system, and all of these other roles that we saw, if we don't get into this, we're going to fall behind, and if we don't have access to that we're going to fall behind. We're not going to adequately provide services if we don't tap into this.
It was only a matter of time before you started seeing this spike in female based increases in the criminal justice system because it's become such a norm for men, that those same cultural behaviors in impoverished communities — you know, if a soldier falls down and his rifle still works, then the one who's still standing has to pick it up. The women are picking up the proverbial rifle. Then you think about the other issues around HIV, AIDS, Hepatitis, and other communicable disease or sexually transmitted diseases that are spiking in women, particularly black women. It's all the same effect.
The process is like gravity – once you fall into this realm you're going to get those outcomes.
A person told me a long time ago – she said Joe Paul, you're going to burn out in this business. You're going to burn out. You just go too hard. I was like, you can't go too hard. There's a lot of work to do. She said, let me paint a picture for you – you see a person in the water and you swim out with a life-vest and you put it on the person and you swim back to shore, you see another person in the water and you swim out you put a life-vest on him. You can do that individually, but you're not looking at the big picture that there are thousands and thousands of people out here drowning. Are you going to swim to all of them? She said, why don't you just fix the hole in the ship that they're jumping out of? You could salvage those who are in the water, but prevent the rest from even needing to jump out of the ship.
And that was policy and legislation: fix the hole in the ship. That opened my eyes. I share this example to say, we won't stop this trend – where women are now becoming a greater part of the system, and all of the elements that make it what it is, until we really reform the practices of the system itself.
The intentionality is overwhelming. We’re just coming out of Urban Planning that spoke to a lot of systemic issues.
Gentrification is huge. Gentrification is a bitch.
I saw–no disrespect–a gay white man walking his dog on Slauson and Western! I wouldn't have walked on Slauson and Western — but gentrification is real.
No one can afford anything.
Absolutely. You can't afford it. Go live in Apple Valley. Go live in Paris. Find somewhere else to live. Here's the bottom line, if I may: There's nothing new under the sun. America was predicated and based off of slavery. The system itself is working the way it was designed to work. There always had to be an underclass, there always had to be a subservient group of people for this capitalist society to work. Blacks were just convenient.
I just had this conversation with Alex Padilla, our Secretary of State. That's the context no one wants to have a conversation about. Trump made it quite apparent that this mentality and culture still exists. He just brought it from the back to the front. We're going to make our country great again just meant that "you guys are going to fall back into this subservient role that you always played, stop acting like you fit in. Even though the last guy in here did a better job than me and he looked like you guys, we're going to erase all of that".
Without being angry and without being retaliatory, accepting the facts of the matter as they are and finding healthy solutions to make sure our posture is presented in a way where we eliminate the stereotypes that make middle class and upper middle class white Americans subscribe to this idea that blacks are violent or that Mexicans kill people – we can't reinforce that. We don't have to accept it either.
I used to ask all the time, how does a community stay in this plight seven generations? How does this happen? We've met guys who say "we've been here 17 years," proudly. No problem. But they’re in low income housing, it's a stepping stone. It's not supposed to be perpetual. I see firsthand how that happens now.
There's a handful of people in the community that are stakeholders of the community that only have the intention of managing the flow of their piece of the money as it comes through. That's what's been the consistent thing: opportunity after opportunity, in every decade, a situation like this arises, a small group of people control all of the opportunities and impose their will on everybody else.