interviews
Crypto For The Cash Economy
by Daniel Polotsky
January 22, 2020
Daniel Polotsky is the CEO of CoinFlip, the leading Bitcoin ATM Operator in the US.
frank | How did you get into crypto?
DP | It was around 2013 that I found out about Bitcoin for the first time. It kept popping up in news articles. I wanted to buy some after it appeared on my feed for the fifth or sixth time. I thought, "I've read about Bitcoin, it seems like a cool thing, like a cool alternative money investment that's not issued by the government, decentralized, something that's never been done before," so I decided to purchase them.
I went to the first Bitcoin ATM in Chicago, it was at an empanada place called Cassava. I put in cash, received a coin, but I didn't like the process. The bills kept going in and out – it took a really long time to get the bitcoin. I didn't want to do it again when I bought it again. Instead, I went on a site called locabitcoins.com which back in the day, had these listings where you could meet people in person to purchase Bitcoin.
We met at a Starbucks. I'd put down cash and she would send me the Bitcoin. We kind of got to talking and eventually decided even though the Bitcoin ATM I had used back in the day wasn't super user friendly, it's still in theory a better idea than meeting people in person because it's not safe. It's not really scalable. A single person can't meet with 23,000 people a day. There's a limit.
So we decided to work on the ATM thing. I was a sophomore in college, I was 20 years old, I was at Northwestern and I kept working on it. By the time I was 22 and ready to start a full time job, the opportunity at CoinFlip was too good to pass up. We had just under 20 ATMs – that was two, three years ago.
Fast forward to today, we're the largest Bitcoin ATM company in the world by volume, with 420 locations across the United States. Obviously we're growing and I hope to be able to get Bitcoin in the hands of as many people as possible.
This is different from the other conversations we’ve had about Bitcoin so far, in that most people aren’t treating it like a currency but rather a stock, or investment. But a Bitcoin ATM is tangible, immediate, more cash oriented. Do you find that because there's a physical component to what you're doing it's easier to explain to people?
What you were saying about currency versus investment, I don't know if I agree with that. I think Bitcoin can be used as a currency eventually, but in first world countries like the United States, it is still more of an investment or means tool.
I definitely agree that the physical element makes it very easy to explain to somebody. Its familiar. Essentially all you're saying is, "Okay get some cash. You already have a phone number, download a Bitcoin wallet, you're going to put the cash in, you're will see the exchange rates, you're going to input your QR code which is that black and white square, and then you're going to receive the Bitcoin instantly."
That sense of instant gratification and the physical component definitely makes it accessible. Because the ATM is something in a convenience store that you see in real life. They're not just moving imaginary money around.
How do you interact with something like Coinbase?
Coinbase is an online exchange where the exchange actually holds your money. You wire money from your bank, they hold it, and then you trade on the exchange, using the dollars that you have on the account. We don't hold customer accounts.
So for example, we don't have an account where you can deposit money and then hold it and then trade it. You insert the cash, we immediately do a conversion of the Bitcoin and then you receive the Bitcoin, it's on your phone. You own it, we are not the custodians.
You're not a custodian or a wallet at all?
We are working on expanding into a wallet, but no, we are more like a currency exchange. You go to a currency exchange, you get quotes for an exchange rate that tells you, “it's this many euros for this many dollars.” That's more similar to the model I see us as, as opposed to a company with a mechanism that people use to trade and speculate with continuously on.
Other than speed, why would I do this in person and not online?
Not everyone has a bank account. It's 30 million people that can't afford bank accounts, don't trust banks, don't have banks, think banks are inconvenient, or say they don't want to use bank accounts. They might want to use cash. There's a bunch of workers that get paid in cash.
There's a whole cash economy and you can't use cash at Coinbase.
They only take a bank wire transfer or a ACH. So you literally cannot use cash there. It’s a quick, easy and convenient way to use a different payment method to get it.
Does it work in reverse? Can I cash in my cryptocurrency for U.S. Dollars?
It actually does. We have around 30, 40 units where you can do exactly that. You send us the Bitcoin. Once we get network confirmation, you scan your ticket at the ATM and then cash will come out. It does go both ways.
Do you have competitors? Are there other ATM options?
Yes, there are other Bitcoin ATM companies. None of them have the volume and the low fees that we do, but they do exist. Like I said, we're the number one Bitcoin ATM company by volume in the world, but we do have competitors and they tend to be in the United States, but there are probably in the world 5 to 6,000 Bitcoin ATMs.
Are most of them in the U.S?
A pretty big chunk are in the United States. That's typical. The United States is often a leader in emerging technologies because we have systems in place where people are entrepreneurial and whatnot. Plus we have a large cash economy.
What is the sale for the convenience store? Why would they want them?
The convenience store gets the best deal of anyone. I mean, they get a check, our ATMs are really small. They're probably one and a half or two square feet by five feet. So it's really easy to place them inside a convenience store. The convenience store is not going to be able to monetize that square foot any meaningful way other than receiving rent from us, and we also give them the option for a profit share. In addition, we bring in around 1,500 people a year to any given location. So it's absolutely free advertising for them. It's not like you just see a Bitcoin ATM and you use it. You're literally searching for it and then you go to where it is. So we drive traffic specifically to that store and they can always buy something when they are in there, chips, soda, whatever it is. So there's absolutely no drawback for the convenience store.
What excites you about Bitcoin?
The thing I like a lot about Bitcoin is, you know it's deflationary, right? I love Bitcoin because of that. The U.S. dollar loses 1% to 2% of its value per year because of inflation and the government printing more. Bitcoin itself is limited in numbers, so it's a better way to keep your money long term. The blockchain it's built on is fraud proof. It's public, everyone sees it, it's fast. You can send money halfway across the world in 10 to 15 minutes, it's borderless, it's cheap. The average fee to send is probably $2 to $3. What's cool is that there's no one single issuer.
So you can't turn off the coin.
You can't sue Bitcoin. There's no company responsible for Bitcoin. It’s all around the world. It's very resistant to being able to be stopped. It's kind of like digital gold I would say. That's what I like to say about Bitcoin, it combines characteristics of a commodity and a currency. It’s something that's never been done before. And I think it's very important to keep the centralized entities like banks and governments in check. If they ever go haywire, which they have in the past, there has to be some alternative. Some digital alternative that isn't as cumbersome as gold to obtain that the average person can get.
This decentralized economy is what I’m excited about. My goal with CoinFlip is to get Bitcoin into the hands of as many people as possible so that people see what is really so cool about this Bitcoin and why it really is the future.
Not that it's going to replace Fiat currency and replace dollars, but it's an alternative and it's always important to have an alternative.
Is your prediction that this becomes a widely used and accepted form of currency in the US?
Yeah, I could always see it in unstable countries, it could even be the number one currency. In stable countries, it might be number two currency or it could just be used as an investment vehicle. But I do see it as being perhaps the global reserve currency, within 10 to 20 years as people build trust on it. It makes sense for the countries of the world to not want the global reserve currency to be issued by one country. It used to be the pound, now it's the dollar, it makes sense for it to be decentralized and not one entity responsible for it. It makes a lot of sense in my opinion.
If it does go that direction what policy will come form around it or do you think it can exist as free as it is now?
I think it's actually one of the biggest myths that Bitcoin is not regulated. That's what everyone loves to say, but it's not true. Pretty much every applicable brand in the U.S. Government has come up with regulations regarding Bitcoin. The IRS came up with guidance for how to pay taxes on it. The SEC declared it as not a security and also declared guidance on how to determine whether or not projects that are Coinbase, like blockchain-based are securities or not. The CFTC has also regulated Bitcoin as a commodity and FinCEN, which is our regulator, is the financial crimes enforcement network and we're definitely heavily regulated by them. We're treated as a financial institution.
We have anti money laundering in our customer policy, so there are rules for Bitcoin.
It's a great system and I think that it's come far from it's early days. But now I think that you still need some regulation, some basic rules to follow, even if it is a borderless, permissionless system and there are those in place in the United States.
I want to get Bitcoin again into the hands of as many people as possible and lead the financial revolution. I want to place 1,000 ATMs by the end of this year and hopefully 3,000 at the end of the next year. In addition, we're working on having an OTC desk. That would allow us to actually trade Bitcoin and other cryptocurrencies in exchange for wire transfers and vice versa, so that's something I want to expand into. And we're also working on a wallet and an app.
What is the app?
The wallet is the main component of the app but it's basically going to be an easier version of our website. You know, just the main parts, probably the map, customer service, or awards program, and obviously the wallet. So we're going to have our own wallet where people can purchase Bitcoin and that's something that's really cool because it's an additional service we can offer to our customers, an additional way we can communicate with them.
Amazing.
interviews
RISE | Part Two
by Max Lubin
May 8, 2019
This interview with Max Lubin, the co-founder of RISE, a student advocacy organization working on free college in California, was conducted and condensed by frank news.
Part one of this conversation can be found here.
Max: Why don't we talk about who we're interviewing in this month.
We started by speaking with Michelle Miller-Adams
What'd she tell you?
We talked a lot about the Kalamazoo Promise. What the influence of it looks like in Tennessee, what it looks like in Rhode Island, and a look at the original model of it.
We've talked to students. Alexa Victoriano and Lauren Schandevel to start. Lauren from the University of Michigan who made the Being Not-Rich at University Michigan doc, which is so clever.
We spoke with Chancellor Oakley. We spoke to Karina Salazar about college recruitment practices. Where often the data shows students from low income backgrounds and students of color being ignored.
I want to say on that front, I don't think that phenomenon is driven by individual malice. I don't think that happens because there's a guy in admissions who's racist and doesn't like poor people and so he recruits accordingly. I think what happens is when colleges and universities are dealing with these massive cuts in say funding, like in Arizona, we are talking about the state completely defunding two of the largest community college districts in the state, they have to make up the balance of lost revenue.
The recruitment practices reflect that because if they don't reach a certain quota of students who can pay the full price of tuition, they can't run a university over that model. What their [Karina Salazar and Ozan Jaquette] research shines a line on is what kinds of students get prioritized and why. That's why it's so important.
Yeah. Decision making that may have seemed okay at the time has snowballed into this dysfunctional and complicated higher education system that seems really difficult to untangle.
It also feels like a lot of the work, because this has unfolded over the last two decades, is new. The data is fresh. When I was talking to Michelle she said something really interesting – she would want a debate based in information and research but can't, not because the candidates don't know the information, but because a lot of it doesn't exist.
It's not the sexiest thing in the world to invest in and it's a relatively new problem.
One of the reasons why Francisco Rodriguez who runs the LA Community College District and Chancellor Oakley deserve so much credit is because they are two of the very few university leaders or college leaders in the country who have taken a hard look, and produced academic research about their student body and their needs.
It's ironic that universities conduct hundreds of millions of dollars worth of academic research every year but most of them don't know what's going on in their own campuses when it comes to food and security and housing in particular. The financial aid process is typically a black box. It's not transparent in terms of who gets awarded what kind of aid and for what reason.
In medicine there's tens of thousands of randomized control trials and rigorous studies conducted every year. There's just a few hundred in education or higher education. We're operating without a lot of information, we'll have to make difficult decisions. Malcolm Gladwell talks about how ten things have to go wrong on an airplane for the airplane to crash, and that's sort of what you see in higher education.
It's not one thing, but states are cutting funding, the federal government's investment hasn't kept up, you have unscrupulous loan servicers for student loan debt, student loan debt can't be discharged in bankruptcy –
Student loan debt can't be discharged in bankruptcy?
It cannot.
I didn't know that. Do people know that?
We can do a story on that.
That's insane.
Those are five of the ten things that are causing this airplane to crash.
If we want that to be what higher education is for, then that's a system we have to advocate for.
In terms of the selection of folks, what we tried to do was bring together a set of diverse perspectives that represent many facets of the higher education system. People, not just who have done that, but who have used their respective positions to try to change it for the better, and so have a perspective in that sense.
That higher education is something we can make better for not very much money, for not very much relative investment and advocacy, if you compare it to solving the climate crisis or stopping gun violence. Part of what has made RISE successful so far is that we don't have a lot of opponents out there. There's no NRA fighting free college, there's no Exxon or Chevron trying to make college less successful and affordable. But that also means if we want to change the system then we need to invest on the other side. I hope your readers understand that we can make the system better and that there are lots of ways for them to help do that if they want to.